I picked up my iPhone 5 from being repaired, and now my photos are all gone--even though my wallpaper and lockscreen still have the photos from before, my camera roll is zero. The useless AppleCare chat people told me that my photos were all gone, but if I backed them up, is there any way to get them back?
So here is the question: how to retrieve lost photos after iPhone repaired? This user described his problems here in details but what are unknown is that how those photos were lost are iPhone repaired. Is there any way to retrieve lost photos after repair? If course there is. Here, we will show you how to get back those lost photos from your backup.
Generally speaking, if you have an iTunes or iCloud backup for your photos, you can restore from backup directly. Yet, problems exist. When restoring from iCloud backup directly, you have to reset your iPhone firstly, which means, data on your iPhone will be erased. Same problem happens when restoring from iTunes backup. Here, we will share another method to retrieve photos from iTunes or iCloud backup selectively with iFonebox.
As is known that iFonebox is a powerful iOS data recovery which can not only recover deleted data like contacts, notes, messages, call history, etc, from iPhone, iPad and iPod touch, but extract and restore lost photos from iTunes or iCloud backup, other data also included.
It is indispensable to download and install iFonebox on your computer firstly. There are two versions available: Windows version and Mac version.
How to retrieve lost photos from backup after iPhone repaired?
After installation of iFonebox on your computer, refer to the simple steps. Here, we will mainly show you steps to recover missing photos from iTunes backup.
Step 1. Run iFonebox. Choose Recover from iTunes Backup mode. iFonebox will detect all iTunes backup files on your computer and you just choose one containing your lost photos to scan. Click Select button to begin.
Step 2. Scan photos from selected iTunes backup. Click on Photos item to start scanning and analysis phase.
Step 3. Preview and select lost photos to retrieve. Now you can pick out all lost photos and then, click Recover to PC button to get back all lost photos. If you need to transfer recovered photos from computer to your iPhone again, read this article: Tips to transfer photos from computer back to iPhone for free
Notes: if you have an iCloud backup for those lost photos aftre iPhone repaired, you can also use iFonebox to retrieve them from iCloud backup. Just sign in with your Apple ID and password.
