Every time Apple releases new version of iOS, there are quite a number of people complaining about data loss during the process of updating. One of our customers emailed us last week that he lost his call history on his tragically after he updated his iPhone 6 to the latest iOS 8.2. Surely, the call log is terribly important. We may use the record of phone call as some kind of evidence or there are some phone numbers we just haven’t got time to add as new contacts. If all the call history were just gone, there would be no way to contact someone, for example, your customer any more. Life would mess up if you lose the call history.
Then, you may wonder, is it possible to recover the missing call history on my iPhone? Definitely yes! Provided that you have the iTunes backup file, your lost call history is just a few clicks away!
We provide the most professional recovery solution with iFonebox, the top-notch iOS recovery tool which recover lost or deleted data for your iPhone, iPad, and iPod Touch from both iTunes backup and iCloud backup file. Please remember, never try to sync your iPhone, iPod or iPod Touch to iTunes after the data loss, or the data on the iTunes will be overwrite if you ever uses the iPhone, and the lost data would be gone forever.
Now let’s get started to find the lost call history back!
Step 1: Launch the iFonebox and choose Recovery Mode
Install and launch the full version of the iFonebox. Click “Recover from iTunes Backup”and then the software will ask you to choose the backup you want to extract. Once you made the backup in the computer that iFonebox installed, all the backup will be displayed in the interface. Click the button of “Select”to choose the one you want to recover lost data.
Step 2: Choose “Call History”
The interface below will show you all the information types that can be recovered, click on the icon of Call History to preview the call history.
Step 3: Scan and Recover
Then all the call history will be listed on the interface below. You can check whatever you want to recover.
