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If you have any question or problem about our products, follow the steps below:

Make sure you are using the latest version.
Please read the FAQ before asking the technical support for help.
Contact ifonebox@auntec.com if your problem can not be solved yet. We will reply as soon as possible.

  • Order number
  • Version number of the software
  • Details of your trouble
  • Information of your device and operation system

2.6.1

Dec 07, 2016

1. Optimized the processing efficiency of iOS 10 backup data
2. Optimized preview effect on WeChat and Messages
3. Fixed the bug of transferring notes to iDevice
4. Fixed interruption problems when downloading iCloud backup for iOS 10.1.1
5. Fixed other known bugs

2.6.1

Dec 07, 2016

1. Optimized the processing efficiency of iOS 10 backup data
2. Optimized preview effect on WeChat and Messages
3. Fixed the bug of transferring notes to iDevice
4. Fixed other known bugs

2.5.0

Nov 15, 2016

1. Optimized the support for iOS 9 and iOS 10 iCloud backup files under iCloud recovery mode
2. Fixed the bug when installing iTunes Drive in Device Recovery Mode.
3. A number of known bug fix

2.3.3

Nov 01, 2016

Update with features and fixings the same as iFonebox for Windows does.

2.3.0

Nov 01, 2016

1. Better support iOS 10 and enhanced the efficiency
2. Optimized iDevice connection, recognize iDevice faster and more intelligent
3. Fixed bugs that some buttons not working in iCloud backup mode
4. Fixed the known bug of transferring messages to iDevice
5. Fixed several known bugs

2.2.2

Sep 14, 2016

1. Supported iDevice running iOS 10
2. Fully compatible with iPhone 7 & iPhone 7 Plus
3. Fixed several unknown bugs
4. Supported the latest version of iTunes 12.5.1

2.1.81

May 17, 2016

1. Optimized the recovery ability
2. Fixed some know bugs

2.1.78

Apr 28, 2016

1. Fixed the bug of Norton
2. Repaired the bug of exporting WeChat voice data
3. Optimized the copyright info

2.1.77

Apr 27, 2016

1.Optimized the preview and export of WeChat data
2.Added the reminder of recovery
3.Repaired some known bugs

2.1.77

Apr 27, 2016

Update with features and fixings the same as iFonebox for Windows does.

2.1.75

Mar 09, 2016

1. Optimized the recovery of WeChat data
2. Repaired the bug of registration code
3. Fixed some known bugs

2.1.75

Mar 09, 2016

1. Optimized the recovery of WeChat data
2. Repaired the bug of registration code
3. Fixed some known bugs

2.1.59

Jan 19, 2016

1.Supported to recover messages to device
2.Optimized the policy of registration code
3.Optimized UI
4.Fixed some known bugs

2.1.59

Jan 19, 2016

Update with features and fixings the same as iFonebox for Windows does.

2.1.40

Dec 08, 2015

1.Added content restriction of free version
2.Fixed some known bugs

2.1.40

Dec 08, 2015

1.Added content restriction of free version
2.Fixed some known bugs

2.1.35

Nov 06, 2015

1.Optimized the ability of data recovery
2.Repaired the interface bug on output-path setting
3.Optimized the recovery of WeChat data
4.Fixed some known bugs

2.1.35

Nov 06, 2015

1.Optimized data recovery ability
2.Repaired the bug of interface
3.Optimized the recovery of WeChat data
4.Fixed some known bugs

2.1.025

Oct 20, 2015

1.Added the function to recover WeChat Data
2.Improved the stability of "Recover from iCloud Backup"
3.Optimized the compatiblity of iOS 9
4.Optimized the speed of scanning
5.Fixed some known bugs

2.1.025

Oct 20, 2015

1.Supported the function to recover WeChat Data
2.Improved the stability of "Recover from iCloud Backup"
3.Fully compatible with iOS 9
4.Optimized the speed of scanning
5.Fixed some known bugs

2.1.3

Jul 29, 2015

1.Added the function of recovering WhatsApp messages and WhatsApp Attachments;
2.Fixed the iCloud related bugs;
3.Optimized the interface and improved user experience;
4.Fixed the bug related to jailbroken devices;
5.Fixed some known bugs related to Notes, Voice Memos.

2.1.3

Jul 29, 2015

Update with features and fixings the same as iFonebox for Windows does.

2.0.0

Feb 02, 2015

1.Added the function of "Recover from iCloud Backup"
2.Changed the interface
3.Added support of the latest iTunes
4.Improved the accuracy of scanned data
5.Fixed some known bugs

2.0.0

Feb 02, 2015

Update with features and fixings the same as iFonebox for Windows does.

1.4.5.0

Nov 24, 2014

1.Enhanced the matching and recovery ability of Contacts and Messages to reduce the Unknown records.
2.Improved the accuracy of scanned Notes
3.Fixed some bugs of Contacts,Calendar, etc.

1.4.5.0

Nov 24, 2014

Update with features and fixings the same as iFonebox for Windows does.

1.4.4.0

Oct 22, 2014

1.Fully compatible with iOS 8
2.Supported to recover the thumbnails of deleted photos of iOS 6 and lower
3.Added the function of checking backup error
4.Fixed the bug of device detecting error caused by iTunes version
5.Repaired the problem of reminder data repetition

1.4.4.0

Oct 22, 2014

Update with features and fixings the same as iFonebox for Windows does.

1.4.3.0

Sep 29, 2014

1.Supported to recover iTunes Contacts, Notes to device
2.Supported to recover encrypted iTunes Backup (with password)
3.Supported to output Calendar of CSV format,optimized the CSV format of Contacts
4.Repaired data recovery failure problem caused by backup failure
5.Repaired recovery failure problem caused by file parsing error
6.Fixed some random crash
7.Repaired the bug of device connection error
8.Optimized the extraction of recovered data, improved the accuracy of recovery
9.Optimized UI

1.4.3.0

Sep 29, 2014

Update with features and fixings the same as iFonebox for Windows does.

1.4.2.0

Aug 25, 2014

1. Added the function of recovering Notes to device
2. 2. Fixed some known bugs

1.4.2.0

Aug 25, 2014

1.Supported to transfer Notes directly back to device
2.Fixed some known bugs

1.4.1.0

Aug 05, 2014

1. Added the function of recovering Contacts to device
2. Optimized the efficiency of loading images
3. Repaired the function of recovering data selectively
4. Optimized the extraction of recovered data
5. Fixed some known bugs

1.4.1.0

Aug 05, 2014

1.Supported to transfer Contacts to iPhone directly on Mac
2.Optimized the efficiency of loading images on Mac
3.Repaired the function of recovering data selectively
4.Optimized the extraction of recovered data
5.Fixed some known bugs

1.3.1.0

Jun 22, 2014

1. Renewed user interface
2. Optimized the interface of Message
3. Allow users to recover data selectively
4. Fixed some known bugs

1.3.1.0

Jun 22, 2014

1. Changed interface for Mac users
2. Optimized the interface of Message on Mac
3. Supported to recover data selectively
4. Fixed some known bugs

1.3.0.0

May 27, 2014

1. Optimized preview strategy and sped up recovery
2. Optimized data and improved accuracy
3. Fixed some known bugs

1.3.0.0

May 27, 2014

1. Optimized preview strategy and sped up recovery
2. Optimized data and improved accuracy
3. Fixed some known bugs

1.2.0.1

Apr 30, 2014

1. Repair the crash when scanning
2. Correct the problem that the output info not arrange in time order
3. Modify the issue that the picture of contacts unable to be showed normally
4. Add the function to open the directory of log and backup files

1.2.0.1

Apr 30, 2014

1. Repair the crash when scanning
2. Correct the problem that the output info not arrange in time order
3. Modify the issue that the picture of contacts unable to be showed normally
4. Add the function to open the directory of log and backup files

1.2.0

Apr 16, 2014

New Release

1.2.0

Apr 16, 2014

New Release