It seems unavoidable that unexpected data loss happens commonly during an update, as I said, one iPhone user from Apple community lost her videos after an iOS 10.3 update and don’t have any clue how to recover only videos from an iTunes backup:
I recently updated my iPhone 7 plus to the latest iOS 10.3 through iTunes, upon completion it was noticed that all of my video had disappeared, can anyone advise why this happened and how I can get them back? Luckily, I backed up my device according to the pop-up message on iTunes interface, is there any chance to get back only videos from my backup?
First of all, there’re three tips for you before every updating.
- Extremely important to back up your iOS device before an update.
- Check your power and capacity of your device is also a necessary work.
- Update your device in a stable and favorable network environment, and upgrade with iTunes if necessary.
Nearly all said it’s impossible to retrieve only videos after update to iOS 10.3 from iTunes backup until they found iFonebox . As a professional and splendid iPhone data recovery software, iFonebox gains more and more popularity from iPhone users by virtue of its efficient and reliable recovery modes. For example, you may hardly imagine that even your iPhone gets stolen, it is possible to get your missing data back conveniently without having to do so much.
As we all known, even if you have an iTunes or iCloud backup, you have to restore the device to a backup which could lead to loss of new data on your device. Conversely, with iFonebox, you’ll be allowed to undelete only videos caused by updating to the latest iOS 10.3 from iTunes backup. Besides, if you’d like to know what exactly have created to your backup, iFonebox is certainly the great helper for you to preview detailed data from backup.
How to use iFonebox?
The interface of iFonebox is easy to understand, before we start, it is equally important to install the right version for your computer. Let’s get started!
Step One: Launch Program. Click Recover from iTunes Backup File, you’ll see all backups you have listed in the interface, choose the most relevant with your lost photos, then click "Select" button to begin.
Step two: Scan Videos. It will scan automatically after you click the Photos icon, it might take your some time because the capacity of photos usually can’t be ignored, and the duration depends on the amount of your data.
Step Three: Recover Videos. Now it’s time to recover videos from backup, you’ll see both photos and videos that stored on your back, just choose the items you want to restore and click the Recover to PC button in the bottom right corner of the interface.